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Internal preview. Not linked from anywhere on the site. For team review only. · ADP journey · For therapists · Funding help
Mobility Care Co. · Ontario Assistive Devices Program

Your ADP wheelchair journey

From your first appointment with your occupational therapist to the day you sit in your new chair. Ten steps, four people involved, and two waits that are out of everyone's hands.

Step 1 of 10
You + your OT

Meet with your occupational therapist

Your OT assesses what you need and chooses the right chair and seating for you.

This appointment is the start of everything. ADP funding needs an authorized OT.

All ten steps
01

Meet with your occupational therapist

Your OT assesses what you need and chooses the right chair and seating for you.

You + your OT
02

Your OT sends the ADP paperwork to us

The completed ADP application and prescription come to Mobility Care.

Your OT
03

We build your quote, as quickly as we can

We price the chair, seating and accessories exactly as your OT prescribed them.

Mobility Care
04

You and your OT approve the quote

Both of you confirm the equipment and your share of the cost.

You + your OT
05

We submit it to ADP

Your application goes to the Assistive Devices Program for funding approval.

Mobility Care
06

ADP reviews your application

ADP takes a minimum of two weeks, and can take longer if they choose to.

ADP
07

ADP approves. We tell your OT

Once approval arrives, we let your OT know and the order can move ahead.

Mobility Care
08

You pay your portion. We order the equipment

With your share paid, we place the order with the manufacturer.

You
09

We build your chair

Our technicians assemble and configure the chair to your OT's specifications.

Mobility Care
10

Delivery and final fit. You have your chair

We schedule a time with your OT to deliver the chair and do the final fitting with you.

You + your OT
You Your OT Mobility Care ADP (Ontario)

The two waits that stretch the timeline are ADP's review (a minimum of two weeks, often longer) and supplier inventory once your equipment is ordered. Everything in between, we move on as fast as we can.

Questions about where you are in the process?

Call us and we will tell you exactly what stage your file is at.

613-264-2969

[email protected]